Public Technical Surface
A developer API for sending external leads into Syncora AI
Syncora AI exposes a lead ingestion API designed for server-side integrations so external systems can create leads using developer API keys and your organization field model.
What this page covers
- Create external leads through a server-side API endpoint
- Authenticate with developer API keys
- Map payloads to organization-specific lead fields
- Use the API alongside website forms, imports, and manual creation
Grounded In The Product
These claims map to capabilities already present in Syncora AI
The public API docs page is built around a POST /api/leads/external endpoint.
The API examples use X-API-Key authentication and JSON payloads shaped by organization lead fields.
The docs UI dynamically builds request body examples from the organization’s configured lead fields.
Core Capabilities
Built for execution, not just summaries
External lead creation
Send leads into Syncora from external systems using a dedicated API endpoint rather than manual import only.
API key authentication
Use developer API keys to authenticate requests for server-side lead ingestion workflows.
Dynamic field alignment
The docs and payload shape are designed to reflect the lead field setup configured for each organization.
Multiple ingestion paths
The developer API complements website widgets, imports, and in-app creation rather than replacing them.
How It Fits
A practical workflow teams can actually follow
Step 1
Generate the API credentials
Set up the API key and review the endpoint documentation for your organization.
Step 2
Send the payload
Post JSON payloads to the external lead endpoint using the X-API-Key header.
Step 3
Process the lead in Syncora
Once created, the lead can be scored, assigned, filtered, and worked inside the main CRM workflows.
Where Teams Use It
Useful across sales, marketing, and operations
Developers
Push leads from forms, middleware, or custom systems into Syncora programmatically.
RevOps teams
Standardize lead ingestion across multiple sources without extra manual handling.
Agencies and platform teams
Connect client-side systems to a consistent lead destination.
FAQ
Questions teams usually ask before adopting this workflow
What endpoint is publicly documented today?
The current public API docs focus on the external lead creation endpoint at /api/leads/external.
How is the request authenticated?
The documented request examples use an X-API-Key header for authentication.
Can the payload reflect organization-specific fields?
Yes. The API docs UI dynamically builds examples based on the lead fields configured for the organization.
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