Public Technical Surface

A developer API for sending external leads into Syncora AI

Syncora AI exposes a lead ingestion API designed for server-side integrations so external systems can create leads using developer API keys and your organization field model.

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What this page covers

Create external leads through a server-side API endpoint
Authenticate with developer API keys
Map payloads to organization-specific lead fields
Use the API alongside website forms, imports, and manual creation

Grounded In The Product

These claims map to capabilities already present in Syncora AI

The public API docs page is built around a POST /api/leads/external endpoint.

The API examples use X-API-Key authentication and JSON payloads shaped by organization lead fields.

The docs UI dynamically builds request body examples from the organization’s configured lead fields.

Core Capabilities

Built for execution, not just summaries

External lead creation

Send leads into Syncora from external systems using a dedicated API endpoint rather than manual import only.

API key authentication

Use developer API keys to authenticate requests for server-side lead ingestion workflows.

Dynamic field alignment

The docs and payload shape are designed to reflect the lead field setup configured for each organization.

Multiple ingestion paths

The developer API complements website widgets, imports, and in-app creation rather than replacing them.

How It Fits

A practical workflow teams can actually follow

Step 1

Generate the API credentials

Set up the API key and review the endpoint documentation for your organization.

Step 2

Send the payload

Post JSON payloads to the external lead endpoint using the X-API-Key header.

Step 3

Process the lead in Syncora

Once created, the lead can be scored, assigned, filtered, and worked inside the main CRM workflows.

Where Teams Use It

Useful across sales, marketing, and operations

Developers

Push leads from forms, middleware, or custom systems into Syncora programmatically.

RevOps teams

Standardize lead ingestion across multiple sources without extra manual handling.

Agencies and platform teams

Connect client-side systems to a consistent lead destination.

FAQ

Questions teams usually ask before adopting this workflow

What endpoint is publicly documented today?

The current public API docs focus on the external lead creation endpoint at /api/leads/external.

How is the request authenticated?

The documented request examples use an X-API-Key header for authentication.

Can the payload reflect organization-specific fields?

Yes. The API docs UI dynamically builds examples based on the lead fields configured for the organization.

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