Feedback Collection

Feedback management software that connects form design with submission analytics

Syncora AI supports both the creation of custom feedback forms and the operational review of submissions, trends, top pages, and sentiment-related patterns.

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What this page covers

Create custom feedback forms with multiple field types
Review submissions with page, referrer, session, and response details
Track top pages, top forms, and submission trends
Use organization-level feedback settings and permissions

Grounded In The Product

These claims map to capabilities already present in Syncora AI

The product includes separate feedback form creation and feedback settings workflows inside the app.

The feedback review page loads submissions, calculates response metrics, and breaks down top pages and forms.

Submission objects include page URL, form context, timestamps, metadata, and optional response handling.

Core Capabilities

Built for execution, not just summaries

Custom form creation

Design forms with structured fields and configuration controls rather than relying on one fixed feedback pattern.

Submission analytics

Review totals, response trends, top pages, top forms, and simplified sentiment-style breakdowns from collected feedback.

Context-rich submissions

Feedback submissions can carry page URL, session ID, metadata, message content, and form-specific context.

Permission-aware management

Feedback creation, settings, and review workflows are tied to the organization and permission model in the app.

How It Fits

A practical workflow teams can actually follow

Step 1

Create the form

Configure the form fields, appearance, and collection rules that fit the feedback you need.

Step 2

Collect submissions

Gather responses tied to the page, form, and session context where feedback was submitted.

Step 3

Review trends and respond

Use the feedback review page to inspect submissions and identify which pages or forms need attention.

Where Teams Use It

Useful across sales, marketing, and operations

Product teams

Collect structured input tied to specific pages, workflows, and user experiences.

Marketing teams

Understand where content, forms, or pages are generating positive or negative reactions.

Operators

Manage the full form-and-submission loop inside the same platform.

FAQ

Questions teams usually ask before adopting this workflow

Can Syncora create different types of feedback forms?

Yes. The app includes custom feedback form creation with configurable field types and settings.

What can I analyze after feedback is collected?

The feedback review page includes totals, average ratings, top pages, top forms, and time-based response trends.

Are feedback permissions organization-aware?

Yes. Feedback creation and review are tied to the organization and permission model used across the app.

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