Feedback Collection
Feedback management software that connects form design with submission analytics
Syncora AI supports both the creation of custom feedback forms and the operational review of submissions, trends, top pages, and sentiment-related patterns.
What this page covers
- Create custom feedback forms with multiple field types
- Review submissions with page, referrer, session, and response details
- Track top pages, top forms, and submission trends
- Use organization-level feedback settings and permissions
Grounded In The Product
These claims map to capabilities already present in Syncora AI
The product includes separate feedback form creation and feedback settings workflows inside the app.
The feedback review page loads submissions, calculates response metrics, and breaks down top pages and forms.
Submission objects include page URL, form context, timestamps, metadata, and optional response handling.
Core Capabilities
Built for execution, not just summaries
Custom form creation
Design forms with structured fields and configuration controls rather than relying on one fixed feedback pattern.
Submission analytics
Review totals, response trends, top pages, top forms, and simplified sentiment-style breakdowns from collected feedback.
Context-rich submissions
Feedback submissions can carry page URL, session ID, metadata, message content, and form-specific context.
Permission-aware management
Feedback creation, settings, and review workflows are tied to the organization and permission model in the app.
How It Fits
A practical workflow teams can actually follow
Step 1
Create the form
Configure the form fields, appearance, and collection rules that fit the feedback you need.
Step 2
Collect submissions
Gather responses tied to the page, form, and session context where feedback was submitted.
Step 3
Review trends and respond
Use the feedback review page to inspect submissions and identify which pages or forms need attention.
Where Teams Use It
Useful across sales, marketing, and operations
Product teams
Collect structured input tied to specific pages, workflows, and user experiences.
Marketing teams
Understand where content, forms, or pages are generating positive or negative reactions.
Operators
Manage the full form-and-submission loop inside the same platform.
FAQ
Questions teams usually ask before adopting this workflow
Can Syncora create different types of feedback forms?
Yes. The app includes custom feedback form creation with configurable field types and settings.
What can I analyze after feedback is collected?
The feedback review page includes totals, average ratings, top pages, top forms, and time-based response trends.
Are feedback permissions organization-aware?
Yes. Feedback creation and review are tied to the organization and permission model used across the app.
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